Can I watch the broadcast if I miss it live?
How do I catch the replay of a broadcast?
What if I lose my password?
How do I cancel my class?
I am getting an embedding error. What do I do?
Why must I go through the checkout process to access a free course?
Why do I see a lesson from a Tier I did not enroll in?
For some courses that have multiple tiers, you may see the titles and links for content only avaible to a higher tier. If you try to open these pages you will get a message that will prompt you to upgrade to the tier required to access the content. You can either skip over this content by clicking the next link in the course lesson table or by clicking “Next Lesson” at the bottom of the lesson page.
How can I keep track of which lessons I have completed?
There is a small “Mark Complete” button at the end of each lesson on the lesson page. If you click this, the gray checkbox under the “Status” column in the “Course Content” table will turn green. This feature is so you can keep track of where you left off. If you are taking a course that has a certificate all the lessons must be marked complete to get the certificate.